Privacy Policy

Last updated: 8/9/2025

At La Vaquita Lux, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (lavaquitalux.com), make purchases, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect two types of information:

  • Personal Information: When you place an order or register an account, we may collect personal details, including your name, email address, shipping and billing addresses, phone number, and payment information.
  • Non-Personal Information: We may collect non-personal information about your use of our website through cookies and similar technologies. This may include your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and delivery.
  • To communicate with you regarding your orders, promotions, and updates.
  • To improve our website and services by analyzing user behavior.
  • To send marketing communications, such as newsletters or special offers (you may opt out of these at any time).

3. Data Sharing

  • No Third-Party Sharing for Marketing: We do not share customer data with third parties for promotional or marketing purposes.
  • Mobile Opt-In Data: Mobile opt-in data, including phone numbers provided for text messaging purposes, is never shared with third parties for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

4. Messaging Terms and Conditions

  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from La Vaquita Lux, from (855) 585-8925, regarding account notifications, customer care, delivery notifications, and marketing messages. Consent is not a condition of purchase.
  • Message frequency varies. Message & data rates may apply.
  • You can reply "STOP" to unsubscribe at any time or "HELP" for assistance. You can also contact us at (855) 585-8925 or via email at contact@lavaquitalux.com.
  • Mobile opt-in information is never shared with third parties.

5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:

  • Payment processing: We may share payment information with payment processors (e.g., PayPal, Stripe) to complete transactions.
  • Shipping: We may share your shipping address with shipping carriers to fulfill orders.
  • Analytics: We may use third-party tools to analyze user behavior on our website, such as Google Analytics.

These service providers are required to protect your information and use it only for the purposes for which we have engaged them.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Choices
You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information at any time by logging into your account or contacting us.
  • Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails or contacting us directly.

8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website functionality. You can control cookies through your browser settings, but disabling cookies may limit some website features.

9. Third-Party Links
Our website may contain links to third-party websites that are not controlled by La Vaquita Lux. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

11. Changes to This Privacy Policy
La Vaquita Lux reserves the right to update or change this Privacy Policy at any time. We will post any changes on this page with a revised "Last Updated" date. Your continued use of our website after any changes to this policy constitutes your acceptance of the new terms.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

La Vaquita Lux
732 S 6th St #5466 Las Vegas, NV 89101
Email: contact@lavaquitalux.com
 

Phone: (855) 585-8925

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